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Available 24 / 7 / 365

Support and Parts are available for all products listed on this website. Click a manufacturer to order parts online: Rena, Accufast, Secap, Bryce, Datatech, Formax, Sure-Feed, Straight Shooter, Pitney Bowes, Stream Feed and more.  Click here for Operator Manuals

1) Remote Support, Assistance, Training and Operator Backup!

Having trouble getting your address printer working with your software, need extra training or assistance? We can help! Please call for information, pricing (starting at $80), and availability 866-471-6764 then Click Here to Start a remote session! We can connect remotely to your PC and provide assistance, support or training. You can watch and see exactly what needs to be done on your PC.

Printer Driver Installation

  • Microsoft Word Mail Merge to your printer.
  • Satori Software Bulk Mailer assistance and training.
  • BCC Software Mail Manager 2010 and LE setup, training, and support.
  • FlexMail, Ink.Jet, jet.engine.gui,, yes we can help
  • Printing suddenly come to a crawl and your not sure why? We can fix it!
  • Don’t want to pay your local company $240 and up for training? We can do it much cheaper, and we won’t even be in the way of the monitor!
  • You connect remotely to one of our support technicians computers
  • You can watch and take notes while we guide you along! See list above for a sample the support we can provide.
  • Need a 2nd operator on call for when your current software operator is out!? We can help, and be there to help get your mail out! Per incident or save and purchase a yearly backup operator plan and never outsource the job again! Call for details.

2) Fill out our Parts and Service Form

  • Click Here to fill out our parts and service form.

3) Toll-Free Technical 1-866-471-6764 * (see notes)

Monday to Friday
9AM – 5PM EST
Saturday
9AM – 5PM EST
Sunday
9AM – 1PM EST
After Hours
5PM to 9PM EST
After Hours
after 9PM EST
US National Holiday
(post office closed)
1st 10 Min FREE Then
$30 per 15 min**
$50 per 15 min $70 per 15 min add $30 add $100 add $100

* (charged per incident, resolved or not, no guaranty, and or warranty, we reserve ALL rights to change policy, and billing at any time)
** (This fee can be waived if the question and answer take under 5 to minutes 10 max. or ordering parts subject to approval)

4) Live Chat Support

5) E-mail Support

  • Free for (Client in good standings) others will be given an estimate.

6) Operator Manuals

7) On Site or In Shop

  • On Site for PA Pennsylvania, NJ New Jersey, DE Delaware, and MD Maryland
  • On Site: $160 per hour. For on-site service, the clock starts ticking the moment our technician leaves our office or from the last service call.
  • In Shop: $160 per hour. Please call for a RA number! This option is very popular due to high service rates, lack of service, and poor service in some areas of the country.  Save because your not paying us to drive to your location!
Monday to Friday
9AM – 5PM EST
Saturday
9AM – 5PM EST
Sunday
9AM – 5PM EST
After Hours
5PM to 9PM EST
After Hours
after 9PM EST
US National Holiday
(post office closed)
$40 per 15 min $70 per 15 min $90 per 15 min add $30 per 15 min add $50 per 15 min add $100 per 15 min

 

8) Warranty Support

All Warranty work must be performed by an All For Mailer’s authorized technician.  Please call to make arrangements.   The work may be performed onsite or at one of our locations at our discretion. When shipping a machine in for work, make sure there is a minimum of 2″ of foam padding around the machine and the package is insured for the purchase / replacement value of the item.  We do not recommend using peanuts!  If we need to spend time removing peanuts or any other packing material from inside the machine you will be charged labor to clean the unit even if it is under warranty or service contract.

* All Prices, terms and conditions are subject to change without notice!